Your Property is Protected With Our Guarantees

Guarantee

RESULTS GUARANTEE

With our results guarantee you do not pay us any money until we produce! You do not pay us management fees until we qualify a Tenant, and they move into your property. That means we aggressively market and show your property, screen the prospects, handle all paperwork and perform a move-in inspection, all before we get paid. For our Full Property Management clients, there are no upfront set-up fees or administration fees. We are paid after your Tenant pays their rent.

Guarantee

RENTAL PAYMENT TIMING GUARANTEE

If your Tenant pays their rent payment, in full by the 1st of the month in which it is due, and our accounting team fails to process those funds by the 10th of the month, you will receive a credit equal to that month’s management fee. Processing is defined as initiating the transfer from our bank. Your bank may not make the funds available by the 10th day of the month, but funds are typically available the following business day.

Guarantee

RESPONSE GUARANTEE

Palomar Property Services strives to be readily available to our Owners, and quick to respond to their communication. If an Owner is not responded to by a member of our team within 24 business hours, the Owner will receive a credit to their account equal to the charge of that month’s management fee.

Guarantee

PET DAMAGE GUARANTEE

We offer a guarantee that any damage caused to the home, above normal wear and tear, resulting from the approved pet(s) that is not covered by the security deposit, Owner will be reimbursed by Palomar Property Services to make the necessary repairs. This excludes any Assistance Animals per Fair Housing Guidelines. This Pet Damage Guarantee is limited to $2,000. Any efforts to collect these funds from the Tenant under this provision become the sole responsibility and ownership of Palomar Property Services.
*some conditions may apply

Guarantee

21 DAY RENTAL GUARANTEE

We Guarantee that we will find a quality Tenant for your home in 21 days, or we waive your leasing fee. Conditions apply.

Guarantee

MANAGEMENT FEE GUARANTEE

If you provide, in writing, a competitor's fee that is lower than our management fee, we will match that price, providing the other firm does not charge fees on top of their base management fee, and they offer equal services. This match guarantee must be provided before an agreement has been executed.

Guarantee

LEASING FEE GUARANTEE

We guarantee you will NEVER have to pay two leasing fees in the same 24-month period. Your Tenant will stay for a minimum of 24 months, or we will find a replacement at no additional charge. Exceptions would be a federal military relocation, or any other early termination clause deemed allowable by the federal, state or local codes and beyond our control.

Guarantee

VENDOR GUARANTEE

All Vendors hired by Palomar Property Services are insured for your protection.

Guarantee

SPANISH GUARANTEE

Our team is available by phone to assist you in Spanish if desired.

*some conditions apply

PPS and Owner will agree on a marketable rental rate for the time of year and the market conditions. Depending on the location of the rental unit and time of year, the owner will agree to marketing strategies including but not limited to: move in special discounts.